Terms of Service
Last updated 18 August 2026
These terms are the agreement between you and Holt. By creating an account or using the service you accept them. If you do not, do not use Holt.
1. What Holt does
Holt reads the school, sports, and activity email you receive in mailboxes you connect and extracts the dates, deadlines, payments, and forms in it, so that you can ask questions about your family's week and get an answer — in the app, through Siri, or through a connected assistant — instead of searching your inbox. It can add events you select to a calendar you connect. Holt is an assistant for keeping track of things; it is not a system of record, and it is not a substitute for the messages themselves.
2. Your account
You must be 18 or older, or the age of majority where you live, and be the parent or carer responsible for the children in your household. You are responsible for the email account you sign in with; anyone with access to that inbox can sign in as you. Tell us promptly at support@checkholt.com if you think someone else has access to your account.
You may invite another parent or carer into your household. Whoever you invite can see everything in it, so invite only people you intend to share that with.
3. Connecting mailboxes and calendars
You decide which accounts to connect, and you may disconnect any of them at any time from inside Holt. By connecting an account you confirm you are entitled to grant that access. Holt uses the access only as described in the privacy policy. Your use of Gmail, Google Calendar, or any other connected service remains governed by that provider's own terms.
4. Acceptable use
Do not use Holt to:
- connect an account you do not own or have permission to access;
- monitor or surveil another person, including a child, without their knowledge where the law requires it;
- break the law, infringe anyone's rights, or send unsolicited mail;
- attack, overload, probe, or reverse engineer the service, or work around its access controls;
- resell the service, or use it to build a competing product.
5. Your content
Everything you put into Holt, and everything Holt derives from your mail, stays yours. You grant Holt only the permission it needs to run the service for you: to store, process, and display that content back to you and to the people you have invited into your household. That permission ends when you delete the content or your account.
6. Our content and brand
Holt — the software, the site, the design, the text on these pages, and the name and logo — belongs to us and is protected by copyright and trademark law. Using Holt gives you a personal, non-exclusive, non-transferable licence to use the service as it is offered, and nothing more. It does not give you the right to copy, sell, or redistribute the software, to use the Holt name or logo, or to present Holt’s output as your own product. Feedback you send us we may use freely, without obligation to you.
7. Availability, changes, and beta status
Holt is in active development and currently offered free of charge while in beta. Features may change or be withdrawn at any time. If Holt becomes a paid service, we will tell you before that applies to your account, and you will be free to leave instead.
These terms may change. If a change materially affects your rights we will email you before it takes effect; continuing to use Holt afterwards means you accept it.
8. Holt is a reminder, not a system of record — read this one
This is the most important section in this document, so it is written plainly rather than in legal language.
Holt will sometimes be wrong, and you must not rely on it alone. It reads your mail with automated systems, including language models. Those systems are good, and they are not perfect. Holt may:
- miss a message entirely, or read it late;
- misread a date, a time, a place, or an amount;
- attribute something to the wrong child, or to no child;
- fail to notice that an event moved, or was cancelled;
- fail to sync at all, because a mailbox disconnected, a provider changed something, a token expired, or Holt was simply down;
- fail to deliver a brief, a notification, or an email, or deliver it late.
None of these are hypothetical. Any of them can happen on any given day, without warning and without Holt knowing it happened.
You remain solely responsible for your family’s commitments. Payments, permission slips, deposits, registrations, deadlines, pickups, drop-offs, appointments, and everything else stay yours to track. Holt is a convenience laid on top of the messages you already receive — it never replaces them. For anything that carries a consequence, open the original message and check.
By using Holt you accept that Holt is not responsible for anything you miss, whatever the cause, and specifically not for: a missed or late payment, fee, fine, or deposit; a missed deadline, form, or registration; a missed or late arrival at a game, practice, performance, appointment, trip, or pickup; a missed cancellation or schedule change; or any cost, penalty, charge, lost place, lost opportunity, or inconvenience arising from any of these. This is true whether the failure was in Holt, in a mail provider, in a calendar provider, in the school’s own systems, or in the message itself.
9. No guarantee that Holt is running
Holt is offered free, in beta, with no service-level commitment of any kind. There is no guaranteed uptime, no guaranteed sync interval, no guaranteed delivery of any brief or notification, and no promise that a feature working today will work tomorrow. Holt may be interrupted, degraded, or discontinued at any time. Do not build a routine around Holt that would break if Holt stopped, because it might.
10. Disclaimers
To the fullest extent the law allows, the service is provided “as is” and “as available”, without warranties of any kind, express, implied, or statutory — including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to accuracy, completeness, reliability, timeliness, or availability. We do not warrant that Holt will capture every relevant message, that anything it extracts is correct, or that it will operate without interruption or error.
11. Limitation of liability
To the fullest extent permitted by law, Holt and anyone working on it are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for lost profits, lost data, lost opportunities, or — without limiting the above — any missed event, deadline, payment, obligation, or activity, or any fee, penalty, or charge resulting from one, whether or not we were told such damages were possible and whether the claim is brought in contract, negligence, or any other theory.
Our total liability for all claims relating to the service, taken together, will not exceed the greater of the amount you paid Holt in the twelve months before the claim, or fifty US dollars (USD 50). While Holt is free, that means our total liability is capped at fifty US dollars.
Some places do not allow the exclusion or limitation of certain damages. Nothing here excludes or limits liability that cannot lawfully be excluded — including liability for fraud, or for death or personal injury caused by negligence — and if you are a consumer, your statutory rights are unaffected. Where a limitation above is not permitted, it applies to the maximum extent that is.
12. Ending it
You may delete your account at any time from inside Holt; deletion is immediate and permanent, as described in the privacy policy. We may suspend or close an account that breaks these terms, or if we discontinue the service, with reasonable notice where we can give it.
13. General
These terms, together with the privacy policy, are the entire agreement between us. If a provision is unenforceable, the rest stands. Not enforcing a term is not a waiver of it. These terms are governed by the laws of the State of Michigan, USA, without regard to conflict of law rules, and the courts located there have jurisdiction — except where the law of your home country gives you the right to bring a claim there.